Insurance and Claim

Insurance and Claim


Generally, clients declare low amounts to avoid customs charges, impacting Insurance and claim. So, please declare the correct value and do Insurance for low-weight - high-value goods. As a result, you are protecting your shipment. Otherwise, courier standard T & C will apply. For example,  DHL: $25 p/kg via air, $12 p/kg via road. Have a look, Insurance,  for example, DHL: £12 up to £800


Guidance for claiming loss or damage (Insurance and Claim)


The guide below contains information about the claims process, the period for making a claim and contact details. DHL: Claims Guide



Insurance and Claim



Insurance and Claim


Our Terms and Conditions for Insurance and Claim


Major T & C as below


  • I packed all goods personally & have been in constant possession since packing. I declare items on the invoice. If any undeclared shipments are found, then I will be held responsible.
  • My consignment DOES NOT contain any nonlegal items & NO hazardous goods, nor any explosives of any description. I am aware that any false statement may render me liable for prosecution under the terms of the maritime security Act 1990. Therefore, I now declare that the above information is accurate and correct.
  • The company will not be held responsible for any delay by Carrier or other circumstances. If damaged goods are signed for without being checked, the company cannot be held accountable for any claim for damaged goods.
    All prices exclude customs duties payable & we cannot advise on it.
  • Free Insurance is up to £50 only, but for low-weight - high-value goods, please declare the item's value and do Insurance. Otherwise, courier standard T & C will apply. DHL: $25 P/kg for air, $12 P/kg by road.
  • All insurance claims (Damage or loss) will be settled based on declaring item value and according to carriers' rules & regulations.
  • Courier charges up to £9 for name/address change.
  • Remote Area means small or no volume being sent to them a charge: £17.50 & cannot advise for a duration.
  • The delivery date & time may vary due to unforeseen transportation circumstances.
  • The actual transit time is likely longer if local country authorities deem the high shipment value or any other cause.
  • Carriers' terms & conditions apply in all cases. For example DHL
  • Terms and Conditions DHL




Would you mind filling out the courier form to send a courier? And visit our office. You don't need to worry if you are far from our office. You can send it to our office address. Once we receive it, then we will do require paperwork and send it. Likewise, If you are looking for courier and cargo-related packing stuff, please visit this website and buy boxes, tape, wrapping, etc. Courier and Cargo packing stuff. For regular updates, please visit our social media.




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