Customs Clearance

Customs Clearance


If you are receiving goods from aboard, you might pay customs, duties, or taxes. Customs Clearance is needed if you are importing valuable things. Its dependant on what you are receiving. Its means before receiving your goods, you may have to pay customs. They'll send you a bill stating exactly which fees you need to pay. If not, then they'll generally hold the parcel. So, don't be surprised if the reciever is asked to pay customs duties and taxes. And you must know one thing: Customs charge duties and taxes in the destination country, and the receiver is responsible for paying them. Some courier companies pay the charges on the receiver's behalf and collect money before or on delivery. It does not mean that all the couriers do the same.




So What are Duties and Taxes?

When receiving goods from outside the country, you have to pay customs to have your interests released into the country. Let's take the UK as a sample. If you are receiving anythings from aboard then, as we mentioned above, you might need to pay tax.


What is UK Duty

For example, it depends on the products and custom value declaration. Also different, different items have different duty ratings/percentages. So check it out for more info on Gov Info. And its implement same for others countries as well.


Is there any Delay by Custom

Yes, there are many causes that the receiver and senders are not aware of, and they are confused about payment. The courier does not delay; however, if delayed by custom, then it's beyond the courier control. So our response will be as below.


Firstly, we want to offer our most sincere apologies for the delay in your delivery; we wish to inform you that your consignment incurred a delay at our facility as it was subject to an additional security inspection by customs. Customs are a governed body within that country, and it is primarily their decision to hold and inspect a shipment. Even though the courier company does have a great relationship with Customs worldwide, we regret that we cannot influence any decisions they make or how long they take to inspect a shipment. We understand the frustration and inconvenience this may have caused you. Still, we hope you can understand our duty to comply with the strict guidelines that govern our industry and safeguard our customers, staff, and the general public.


We hope you find information about Shipment Delay in Arrival. Click here for custom clearance payment notice, and for a regular update, please visit our social media.