The volumetric weight of a shipment is a calculation that reflects the density of a package. A less dense item generally occupies more volume of space in comparison to its actual weight. The volumetric or dimensional weight will calculate and compare with the shipment’s actual weight to ascertain which is greater; that will calculate the shipment cost. The formula for calculating volumetric weight is length x width x height (cm) / 6000
Volume weight, if a box has a limit of 30 kg and you put only 10-12kg in that box, then the airline will charge 30kg, not 10-12kg. Simultaneously, sending duvets, pillows, soft toys & so on takes more space than the actual weight. So the best way to reduce your shipment’s volume weight is to buy vacuum bags, put everything that is not fragile as a duvet and pillows etc., in a bag, suck the whole air with a vacuum cleaner and seal it. After that pack it in a box or suitcases. Would you mind not trying this procedure on Fragile, sentiments or Extra value items?
5. Destination contact details must provide at the time of booking. At the same time, we may not accept any reservation without a destination phone number. All claims and complaints about delay or storage charges incurred will not entertain. Typically, mobile phone numbers are not an acceptable form of the destination phone number.
All airport handling and customs duties need to pay at the airport directly or through your agent. All receiving persons (Consignee) need to arrange their agents for customs clearance as our destination staff will not involve in this procedure. And we don’t take any responsibility for any illegal activities during customs clearance at the destination done by the receiver or your agent.
Personal Effects are the shipment. The passenger travels them to the destination or receiver at destination have visited from the UK in the last Maximum of 20 days before. In that case, they can get a discount on customs duties; the charges are just for guidelines only. Maybe, Customs Duties on Dutiable Items will have to pay tax and customs duties if you book commercial quantity items as personal Effects Shipment. You may also need to pay an agent fee if you hire any for customs clearance of your shipment.
It might be less or more. All following charges of none dutiable items may apply in Nepal. Minimum Ground Handling and custom clearance charges apart from duties at Kathmandu airport.
Up to 50kg – NPR. 5000-7000
60kg to 100kg – NPR. 8,000-12,000
110kg to 200kg – NPR. 13000-18,000
7. Normally, Personal effects shipments are duty-free in many countries, but you need to pay Ground Handling charges. Therefore, to release personal effects shipments for many countries, you don’t need to hire an agent as you can do yourself declaration. However, for all gift items, commercial or any other type of shipments, your consignee needs to hire an agent, which you can find on the website by typing ‘custom broker at’ and type your destination airport name, or there are many customs brokers office are available at all airports. Your consignee can make a deal with any of them. For example: For Nepal custom clearance visit:
All of your delivery will mark with an airway bill or consignment number, so it’s custom warehouse staff’s duty at the destination to identify your parcel. So, it’s not the responsibility of our destination staff or any customs broker or agent worldwide.
Airlines will not give any compensation in case of delays in arrival at the destination even if it’s booking in some circumstances, like in any act of GOD(Nature) or for the following reasons. As all cargo is scheduling with passenger aircraft, so there are some priorities in cargo categories. First, all airlines prefer passenger baggage, then Diplomat mail and Human Remains perishable goods, and at last, there is dry cargo. In the case of busy periods, if the space for dry cargo is not available, they will move to the next available flights.
All goods are insured according to IATA rules and regulations. If you have any high-value items, please arrange goods in transit insurance yourself online. In case of damage or lost items, this is the responsibility of receiving person/party to obtain damage or lost report before leaving the customs warehouse as without this report; no claim can be a file with the airline and with this report receiving person/party need to make a claim directly with relevant airlines at the destination.
Please note that a valuation form needs to completed and payment made to take out standard liability cover according to IATA rules and regulations. We are also unable to offer any Standard Liability Cover on TV’s, and any other Fragile items as these are entirely on shipper’s risk, even not airlines. So, to protect fragile items needs to be created or professionally packed by the shipper. If you have declined Standard Liability protection for your shipment, our liability in case of loss or damage is limited as per our Terms and Conditions.
We reserve the right to dispose of goods if you fail to pay the storage or invoice charges before the departure of your shipments.
If you want to change the receiver name and any other details after shipment picked up, then the CCA fee is GBP 70.00 for all kinds of amendments with Turkish Airlines.
At last, if you have any questions, please feel free to contact us. We are just one call or email far away from you. You can fill the Courier form below for further assistance.
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