Insurance and Claim


Insurance and Claim

Insurance and Claim

Insurance and Claim

Generally, clients declare low amounts to avoid customs charges, which may impact on lost or damage’s claim. So, please declares the correct value and do insurance for low weight – high-value goods. As a result, you are protecting your shipment. Otherwise, courier standard T & C will apply. for example,  DHL: $25 p/kg via air, $12 p/kg via road.TNT: £16 p/kg.

Have a look, Insurance,  example: DHL: £12 up to £800 TNT: £8 up to £800

Guidance for claiming loss or damage

The guide below contains information about the claims process, the period for making a claim and contact details.

DHL: https://www.dhl.co.uk/en/express/resource_centre/claims_guide.html

Courier form,  here, it is: http://www.himalcourier.com/courier-form

Our Term and Condition
Major T & C as below

Usually, we send Cargo to Kenya from Turkish Airlines https://www.turkishcargo.com.tr/en

Express Courier, we use: DHLTNT